Central Office for Administrative and Electronic
Public Services
Dr. István Ignácz
President
Tájékoztatjuk Tisztelt Ügyfeleinket, hogy a Kormány az 1312/2016 (VI.13.) Korm. határozatával döntött arról, hogy a Közigazgatási és Elektronikus Közszolgáltatások Központi Hivatala (KEKKH) jogutódlással 2016. december 31 - ével megszűnt. Ezúton szeretnénk felhívni a figyelmét arra, hogy jelen weblap archív honlapként működik, tartalma nem frissül. Kérjük, hogy az aktuális információért keresse fel az illetékes jogutódok által működtetett honlapokat (nyilvantarto.hu, web-lak.hu, kormanyhivatal.hu). Okmányügyeiket változatlanul, személyesen a kormányablakokban (Részletes információ: https://kormanyablak.hu/hu) és az okmányirodákban, interneten a „Webes Ügysegéd” segítségével intézhetik, valamint ügyintézéssel kapcsolatos általános tájékoztatással 0-24 órában a 1818-as telefonszámon elérhető Kormányzati Ügyfélvonal áll a rendelkezésükre.
Scope of duties

The Central Office for Administrative and Electronic Public Services (KEKKH)

 

As data manager and data processing authority of the authentic national registers – as a part of national data assets – the Central Office for Administrative and Electronic Public Services (KEKKH) became an integral organisation of the Hungarian public administration system.

The KEKKH tasks can be divided into two large areas:

  • as a public administration authority performs administrative  tasks;
  • as a service centre provides support for activities of other organizations.

The following registers are managed and operated by KEKKH:

  • Personal Data and Address Register
  • Travel Documents Register
  • Offence Register
  • Road Traffic Register
  • Hungarian ID card, Hungarian independent ID card Holders Register
  • Electronic Civil Register
  • National sub-system of SIS (N.SIS)
  • Third-party Liability Insurance Register
  • Private Entrepreneurs Register
  • Criminal Register
  • Employment and Public Employment Database
  • Central Address Register
  • Customer Gate Register
  • Central Aliens Policy Register

KEKKH provides data supply in a large volume from its electronic registers for the public administration organs, for business participants and for citizens as well.

As the largest state document issuing authority, the following documents are issued by KEKKH:

  • Identity card
  • Passport
  • Driving license
  • Official certificate on personal identifier and address of domicile
  • Hungarian ID card
  • Vehicle registration certificate
  • Vehicle ownership booklet
  • Private Entrepreneurs licence
  • Official certificate of good conduct

KEKKH operates nationwide high disposable IT infrastructures systems which are especially significant for the public administration:

  • Document Offices Network
  • Civil Registration System
  • Electronic Payment and Settlement System
  • Uniform State Document Managing System

In addition KEKKH performs:

  • managing and administrative tasks of National Visa and Document Committee;
  • IT support for conducting elections, referendums and national consultation as well;
  • tasks related to the regulated electronic administrative services (SZEÜSZ), as well as the functions of the nation-wide call center (Government Customer Line).

KEKKH operates the Personal Customer Service Centre (previously Central Document Office) and fulfils tasks related to the development, analysis and monitoring of customer service operation and in addition provides necessary technical devices, blank documents, accessories and supplies.

The main goals of KEKKH are:

  • to strengthen customer-centricity
  • to give quick and authentic information
  • to provide high quality legislation compliant customer services and also the related safe and accurate data management.
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